Background / What’s happened?
- A CrowdStrike software update has led to outages impacting Windows systems.
- Systems may experience Blue Screens of Death (BSOD), sudden shut downs, and other usability issues.
- CrowdStrike advise this issue is not related to a cybersecurity incident or malicious activity.
Update 21 July 2024
CrowdStrike has released further technical advice to support customers who may be experiencing remediation difficulties due to Bitlocker implementations.
Affected customers should review CrowdStrike’s Bitlocker guidance available at Falcon Content Update Remediation and Guidance Hub.
Update 20 July 2024
ASD’s ACSC understand a number of malicious websites and unofficial code are being released claiming to help entities recover from the widespread outages caused by the CrowdStrike technical incident.
ASD’s ACSC strongly encourages all consumers to source their technical information and updates from official CrowdStrike sources only.
Mitigation / How do I stay secure?
CrowdStrike is actively working with customers impacted by the outage and has issued a statement on their blog. Affected customers should review and inact the remediation advice available on the CrowdStrike blog which will be updated as the situation evolves.